About 8 months ago I switched from ADT to Xfinity home security. We had confusion on if I had a break in then whether or not I would have to fill out a police report, turn it in to them and they would provide a recording of all my cameras for whatever
period of time I deemed necessary. The security measures are worthless I’ve spoken to numerous police officers. I was never rude and tried to treat each person respectfully. Any crook with a 3rd grade education knows that if you cut the easily “accessible wire” the system ceases
to function. Also by the way trying to access the cameras remotely can be a joke in that most times you get a message that says “cameras not available” but I'm guessing this is due to poor 3g / 4g service. Plan on accessing real time camera feed via wifi access only. Do some research before you get any home security. Agreed, partially. I and my fellow installers like to make a very good point that after that two years your monitoring rate does increase $10. But it is still less than a comparable system with ADT.